Privacy policy
We collect only the information needed to answer enquiries, prepare quotations and support customers.
Last updated: 26 July 2026
Information we collect
When you contact us, we may receive your name, business email, phone number, company requirements and the content of your enquiry. Basic technical request logs may also be processed for security and reliability.
How we use it
We use this information to respond to requests, recommend products, prepare quotations, arrange supply and improve our services. We do not sell personal information.
Sharing and retention
Information is shared only with service providers or delivery partners when necessary to fulfil your request, or when required by law. We retain business correspondence only for as long as operationally or legally necessary.
Your choices
You may ask us to access, correct or delete personal information linked to your enquiry, subject to applicable legal and contractual retention requirements.
Questions? Contact info@europackeg.com or call +20 120 218 8885.